The Ferme 5 étoiles vacation center is a family business established in 1979 and located in Sacré-Coeur (15 minutes away from Tadoussac). It offers visitor accommodations, activities, catering, and visits of wild animals.
Before choosing Reservotron, Ferme 5 étoile center was using a paper booking system (well organized binder). No order confirmations were emailed to the customers after a reservation. Confirmations were only made by phone, and receipts were written manually and provided onsite. There was no availabilities schedule online, and customers had to call and inquire about a certain availability.
Employees of Ferme 5 étoiles were very accustomed to their system, and were reluctant to adopt a new working way. That’s when they decided to take a Reservotron free trial.
Within a few trial days, they were delighted. The transition has proven itself to be easy, and previous frustrations were resolved. Today, no employee or manager would want to go backwards.